You'll find them in every company: managers and executives who don't understand the importance of fun in the workplace. They can't delegate, they don't really communicate and they use their offices to play politics, making their and their employee's work lives a living hell. Klaus Schuster doesn't pull any punches in his humorous account of the 11 most common management sins being committed every day in the banking and business world. His first of four management bestsellers in Europe, this book shows that it doesn't have to be that way!